Behind excellent services and speed responses, some militant employees work for the company’s success. Accounts Receivables are part of this dynamic team that has many responsibilities and roles inside this firm. As AR caller jobs are the target of many applicants, Fratres offer you the necessary information about this Job. Let’s get started.

What is the Entry-level to AR Jobs?

Accounts Receivables are professionals required in the billing system, transactions, and general financial management. To apply for such a job, you need to be a finance or mathematics graduate. This Job is also open for MBA graduates, as it requires business studies and administration. Some companies require training or internships for non-experienced candidates. Employers usually list a set of skills in their job profile/description to attract new talents:

They want eligible candidates to receive payments in exchange for the firm's services.

They want a professional to record and maintain transactions.

They want an attentive employee who can verify receipts and revenues by establishing accurate calculations. Take a look at Know the Roles and Responsibilities of an Accounting Assistant

These were the general requirements of certain employers seeking accounts receivables for developing financial management, as back-office employees. There is another set of Accounts receivables taking the front office section of the company, to deal with clients directly. This group is known as AR callers.

What is an AR Caller?

Some companies have accounting related operations. To deal with their clients, they allocate a sort of call center establishment to reach their customers. An AR caller is also a member close to the back office AR professionals. Their recruitment and Job differs from the AR hiring criteria and responsibilities.

What are AR Caller qualifications?

Client-centric jobs are usually skills-based jobs that pay a big concern for communication skills. Applicants who can establish active conversations with customers are eligible for this position. In general, call center qualifications are not demanding advanced educational levels. The majority of call agent posts are open for high school graduates or bachelor’s degree holders. However, when it comes to AR callers, the educational qualifications should be business-related. For instance, an AR caller should have these requirements to represent the company’s financial services that can be associated with a private bank or an insurance company. Therefore, it is preferable to have a college degree in finance, commerce, marketing, or even in maths. Take a look at the Jobs You Can Get With a High School Diploma

What are the Fundamental Skills of an AR Caller?

The skill sets of customer-related jobs are based on communication skills. Applicants should be very fluent in English. They should have a previous call center experience

First, AR callers should have a good hold of the company’s operation. They should know how to answer the client queries and express all the features related to their services.

Second, they should be good listeners with the ability to solve problems. Take a look at How to Handle Difficult Customer Interview Questions

Third, since many companies are adopting the same operation, competition is prominent in gaining client confidence and satisfaction. That’s why AR callers should be active representatives of the company’s operation. The way they deal with the client works for enhancing the company’s reputation and service quality. That’s why applicants should be excellent negotiators and communicators.

How to Apply as an AR Caller?

Like many application procedures, a potential employee should make a resume to meet the recruiters’ requirements. Don’t forget to add a customer service cover letter for a guaranteed application.

An AR caller resume should include these sections:

1.Your name and Contact Information:

The top of your resume informs recruiters about who you are and how to reach you out. Therefore, you need to provide an active cell phone number and a professional email.

2.Career Objective Statement:

This section includes a summary of the applicant’s skills, experience, qualities. It is an important statement that grabs the recruiter’s attention. Here is an example:

A motivated Business graduate with excellent communication skills, fluent in English, and excellent in mastering computing tools, aiming at getting hired as an AR caller after two years of professional experience as a call center agent.

3.Experience:

If you are an experienced applicant, you should list your previous professional job titles and the location and employment duration. You can also include promotions or job designations. non-experienced applicants can put internship or volunteering activities instead.

4.Skills:

The skills you should list in this section should match the Job you are applying for. It is recommended to pick up a few skills mentioned in the job description. But don’t write all of them. Be creative and put other skills such as,

Organizational skills

Problem-solving skills

Time-management

5.Hobbies:

This section informs employers about your pastimes and interests. You can list productive hobbies that enrich your personality such as, reading, playing chess etc..take a look at How to Write Hobbies in a Resume?

6. Awards and Achievements:

This section includes some critical moments in your life, such as receiving honorary awards for any activity or competition.

7. Declaration in a Resume:

This is an old and optional custom. However, it is still practiced in India. You can write a small declaration at the bottom of your resume to assure your employer that all the information mentioned is true.

An Example of an AR Caller Resume:

Name Address           Phone Number

Objective:

An organized Accounts Receivable Caller has the ability to handle multiple clients, be a good listener, and have 3 years of experience related to insurances. Applying as an AR caller with a promised punctuality and dedication for work.

Experience:

Digital Marketer at Oasis Company Chennai (currently active)

Call Center Agent at Sonica Chennai           (2016-18)

Bookkeeper at Carrefour Express Chennai ( 2015-16)

The receptionist at Ammu Palace Hotel Chennai ( Dec-April 2013)

Skills:

Very organized

Fluent in English

Ability to work under pressure

Proficiency in Microsoft, Excell, and PowerPoint

Education:

Bachelor of Business Administration (BBA) Madras Christian College, obtained in 2016 with honors

High school Diploma Welsley Higher Secondary School Chennai 2012

Hobbies:

Walking

Yoga

Social Media

Declaration:

As a result of this, I declare that all the information mentioned above is correct and free of errors to the best of my knowledge.

Date Your Name

Chennai Signature 

That was all about the AR caller’s Job. Follow these tips and add the necessary changes to your resume. Don’t forget to join Fratres for more professional advice.